When it comes to choosing a surveyor it always pays to choose a Chartered Surveyor. A Chartered Surveyor will have all the relevant qualifications and experience as well as often being regulated by the Royal Institution of Chartered Surveyors (RICS).
To become a member of RICS you have to adhere to the strict codes of practice and comply with the professional and ethical standards of the organisation. These are to:
Provide a high standard of service
Act with integrity at all times
Treat others with respect
Promote trust in the profession; and
Take responsibility for your actions
These standards are the cornerstone of RICS and they define the core values of how Marwood Surveyors operate. All members of RICS have to adhere to a Complaints Handling Procedure (CHP), which is available to every client should they feel the need to make a complaint. This demonstrates the openness and transparency of RICS and its members plus it provides peace of mind to customers.
In addition, any report that a Chartered Surveyor produces is backed up by Professional Indemnity Insurance which is valid up to six years after the date of the work; another reason to choose a Chartered Surveyor. Personal Indemnity Insurance protects the consumer should an error have occurred during the surveyor valuation.
Surveyors are not regulated
A Surveyor who is not chartered doesn’t have the same safeguards. Similar to Estate Agents, a Surveyor who is not chartered, is also not regulated by any professional body. This effectively means that anyone can call themselves a Surveyor and they don’t have to possess all the necessary qualifications and experience required.
As a customer, you do not have a body that you can go to in order to complain so if something does go wrong, you may find you have to go through a private litigation with the individual or company involved. It’s unlikely that any Complaints Handling Procedure or Professional Indemnity Insurance will be in place so you are in the lap of the gods when it comes to getting a satisfactory resolution.
We are property experts who are passionate about what we do
When you engage the services of Chartered Surveyors such as Marwood Surveyors you get a full and comprehensive, personal service. We pride ourselves on exceeding our clients’ expectations and we do this by being excellent communicators, talking in layman’s terms and providing an after service not usually offered by most firms of surveyors. . You will be working with property experts who are passionate about what they do and who will give you professional advice on a wide array of construction and environmental-related issues surrounding the survey of your property.
As members of RICS, our team goes through regular and comprehensive CPD (Continuous Professional Development) so you can rest assured that our knowledge is always up-to-speed with the latest developments and standards of the industry. Being Chartered Surveyors also entitles us to use the letters MRICS or FRICS (Professional Member or Fellow of the Royal Institution of Chartered Surveyors), which further demonstrate our credentials within the profession.
We are proud to be Chartered Surveyors and strongly believe that our RICS membership bears the hallmark of trust and integrity that permeates throughout our company.
If you need a Homebuyer report, valuation or general survey, please do feel free to get in touch to see how we can help. Email info@marwoodsurveyors.com or call 0121 321 6058.
