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Marwood surveyors have provided me with a highly professional and dependable service throughout my dealings with them. They communicated excellently before, during and after the survey process, keeping me in touch along the way. They successfully hit the timeframe required and delivered the survey document to me in good time and good order. Special mention to Hannah and Sarah, both were excellent to deal with and worked hard to help me out. I will definitely use Marwood again.

Mr D Black
October 2021

Leaving reviews is not something that I do regularly but Marwood Surveyors (Hannah Gilchrist & Sarah) have gone above and beyond what could and should be expected of them. I would recommend them to anyone seeking their services and will be happy to use in future. Thank you for everything that you have done for us. We really can not thank you enough.

Mr Palmer
September 2021

Many thanks for your superb service, I can understand why Marwood’s were recommended to me by others. Really appreciate your efforts and will highly recommend your services to others in the future.

Tom B
July 2021

Really impressed with the service from Marwood. Hannah was amazing and nothing was too much trouble for her. I would recommend them 100%!

Ms Bayley
June 2021

Its such a pleasure to deal with a business who has clients interests to the forefront of outcomes during what can be quite a challenging transaction! Compliments extended to you both, I could gladly recommend your firm for such services, which in recent times sadly isn’t the norm.

Ms Clayton
June 2021

I couldn’t recommend the team at Marwood Surveyors enough! They have been very professional and helpful from the first time I called in. The team have always gone over and beyond to help me out. Excellent customer service and great value for money highly recommend.

Alima Shazadi
May 2021

Would like to say a huge thank you to the team at Marwood Surveyors, especially to Hannah for her great customer care. Really helpful, quick to respond and made the process very easy! Sarah produced a great report which covered everything, was easy to understand and was completed very quickly after the survey was carried out. Would 100% recommend Marwood, fantastic service all round.

February 2021

Great company, extremely helpful and great customer service from Hannah. Quick response and fitted me in at the last minute, due to a last minute cancellation. Buying my first home, the way Marwood surveyor report explains everything in great detail and I found it extremely helpful and the number system they use is great. Very professional and I liked they offered a follow up call with the surveyor, for all the bits I wasn’t sure about. Thank you for a great job and I would strongly recommend that you use this company.

February 2021

Hannah has been excellent throughout the process, efficient and report was ready in 2 days after the original survey. Highly recommend them.

January 2021

Great Service. Great dealing with my help to buy valuation. Would highly recommend them.

Alex Edgecombe
January 2021

I have used Marwood Surveyors for 4 Homebuyer’s Reports in the last 18 months. My first experience with them was really good, they were friendly, efficient and a pleasure to deal with, I would definitely recommend them.

Wendy Morgan
November 2020

Many thanks for all your help with the survey and also to Sarah the surveyor. I would certainly recommend your services. I have found you all to be very professional and Sarah explained everything clearly on the follow up call.

Jane Smith
November 2020

Excellent customer care and service from all at Marwood Surveyors, especially from Hannah and Sarah. Marwood Surveyors produced a fantastic and detailed home buyers report which has aided me in the purchase of my first property. Thanks to all involved would definitely recommend.

Jack Thackery
November 2020

A very professional and thorough Home Buyers Survey supported by many photographs and follow up calls that helped us to come to a resolution with the seller of the property we are purchasing. Can thoroughly recommend it is something we are so grateful we did as it saved us plenty in the long term.

Marcus Byrne
November 2020

Would like to say huge thanks to Marwood surveyor’s and Sarah Robbins for all her help and time on the survey we requested on a new house purchase. Fantastic to deal with and always there for any more additional help and information needed. Thank you.

Manj Bains
October 2020

Photographs gave a very comprehensive picture of the whole house and clearly highlighted issue both within and outside the scope of the report. Marwood initially explained their products clearly, dealt promptly with our questions and we considered the report to be excellent value for money.

David Wilcox
November 2019

Great survey and photos, All staff efficient and friendly.

Rhe Llama Edwards
August 2019

Fantastic Service! I have used Marwood Surveyors twice now and each time they have given an efficient and professional service. Special mention to Gemma who went above and beyond to help with my valuations and paperwork. Highly Recommended.

Julie Fletcher
October 2019

Excellent service. Staff were super and all done very quickly. Thank you! Would definitely recommend.

Lisa Thompson
July 2019

Extremely kind, helpful and professional consultation with Andrew and very kind Gemma , who listened patiently to our problem and helped in the most efficient way. A big thank you to Marwood!

Shohreh Shakeri
June 2019

Andrew, George and Gemma all very prompt, professional and helpful in dealing with Party line and scaffold agreements , grateful for their advice and assistance.

Kevin Kelly
May 2019

Fantastic service, professional advice regarding any queries or advice needed. Fast and reliable service. Gemma was very efficient, helpful and friendly. have used them twice and would highly recommend there services.

Clare Allen-Holmes
May 2019

Good service from Marwoods, Gemma was very thorough and, John took time to talk to me on the phone both before I was a customer and post survey to discuss the points raised.

Paul Mewis
April 2019

I can not recommend Marwood Surveyors highly enough. Through every step of the process, both Gemma and John have provided an unrivalled service. The homebuyer report provided is comprehensive and all questions are answered to a very high standard. I have used Marwoods on 4 occasions for both personal and professional purposes. I would not use anybody else.

Leanne Evans
April 2019

Marwood Surveyors were excellent to deal with, the staff were friendly and helpful. We were able to discuss time-frame prior to payment unlike other companies. The price was reasonable and I was extremely satisfied with the speed at which the report was turned around. I’d recommend these to anyone looking for a surveyor.

Andy McGuckin
April 2019

I received a survey in January so it’s taken me some time to leave this review! I was really pleased with the service I received from John and Gemma. I was particularly impressed with the time John took to answer my follow up questions. I wouldn’t hesitate to recommend them.

Sh Ha
April 2019

I can highly recommend Marwood Surveyors – Gemma is one of the most efficient people that I have ever dealt with and John provided me with the most helpful advice about my property purchase. I cannot thank them enough for their help.

Fiona Pendleton
April 2019

I can highly recommend Marwood Surveyors. John and Gemma were both excellent to deal with, we were really pleased with the survey, the clarity throughout the process and the support it provided when buying. A huge thank you from my husband and I, you helped us tremendously!

Jayne Lawley
April 2019

Gemma and John were both professional and friendly throughout. When obtaining quotes, other surveyors did not submit photographs with valuation reports. However, Marwood listened, was attentive to detail and included photos along with other requirements to ensure the report met the housing association’s requirements. My original appointment for John’s visit was brought forward due to the urgency of my situation. Therefore within a week of my initial telephone query, John had visited the property and prepared the report. I have recommended Marwood Surveyors to family, friends and colleagues. And will use Marwood when I need a surveyor again.

Steve Downes
March 2019

We would highly recommend Marwood Surveyors. Not only was our home buyers report thorough highlighting hidden issues that were not obviously apparent, ultimately resulting in us not proceeding with the purchase. Importantly the surveyor took the time to explain the findings in plain English in subsequent phone calls. We have once more turned to Gemma to help organise surveys for our house purchase.

Mr & Mrs Uppal
March 2019

Excellent service from the point of making the enquiry to the delivery of the homebuyer’s report. Gemma provided information clearly and promptly and kept me updated throughout the process. Thanks.

Nick Sheppard
March 2019

Gemma was a delight to deal with. Very friendly and efficient. I hadn’t planned to have a building survey but I changed my mind at the last minute. I am very glad I did!!! John the surveyor did a very thorough job and as a result saved us £10,000 and a lot of hassle. I would highly recommend Marwoods for their professionalism and customer service.

February 2019

We had a fantastic experience with Marwood Surveyors. Gemma could not have been more helpful throughout the whole process, and we are very satisfied with the level of detail in the report we received.

Rhianna Swancott
December 2018

VWe had the Home Buyer report from Marwood and would recommend it. It’s very comprehensive but easy to read and understand and Marwood’s service was very good from start to finish.

Chen Fird Cheng
November 2018

Very straightforward and easy process with a quick response to our request for the survey. The report was completed and delivered within two days. Very efficient.

Alan Brook
November 2018

Friendly and fast service. By far the cheapest quote we had! The report was easy to understand and filled with detail you wouldn’t even think to check for.

Laura Ferdenzi
November 2018

Very fast and efficient service thank you Gemma and John!

Scott McCormick
October 2018

They did a survey for us in Solihull area. It was very comprehensive and easy to understand. We also approached them couple of time after completing the survey and they happily answered our questions. Thank you for doing a good job

Mahshid Yazdifar
August 2018

Very helpful and professional, the survey included sufficient details about the property and they kindly answered our questions over the phone few times after doing the survey. Surely recommended.

Amir Ghajar
August 2018

Good service, and clear advice and recommendations on survey. Would recommend.

Andrew Mills
August 2018

Would not hesitate to recommend Marwood, Gemma went above and beyond with her advice and recommendations, and John’s survey was very thorough, even providing photos of everything discussed in the report – along with recommendations, advice and quotations of expected works. Could not believe the turnaround of 3 days from survey to report either!

Joe Hill
August 2018

I would highly recommend Marwood Surveyors from start to finish they provided a great service, had the report back within three days which ii found to be clear with accompanying photographs which i found most helpful. I had a few queries which I had a prompt response to. Thank you Gemma and John.

Sharon McCourt
August 2018

Thank you to the whole team at Marwood Surveyors! From initial contact to final report, customer service was fantastic and quality sound advice provided. A special thanks to Gemma who handled all our queries and questions diligently and quickly. Survey was carried out quickly and at very competitive price. I would definitely recommend Marwood Surveyors and will use again in the future when needed. Thanks again!

Luke Folwell
August 2018

Gemma and John were excellent. Professional from start to finish, and handled everything perfectly and in quicker time than I had expected which was a huge benefit to us. Thank you.

Tim Zacks
July 2018

Fantastic service from Gemma and John. Very professional and thorough! Highly recommended.

Lauren Southern
July 2018

Survey arranged very quickly, excellent service and Gemma very helpful. Thank you

Marilyn Caruana
July 2018

Excellent service. Polite, helpful and prompt. Would definitely recommend.

Koulla Nicodemou
July 2018

I would like to say a huge thank you to Marwood Surveyors. From the very beginning Gemma delivered seamless customer service, ensuring that everything was appropriately arranged and carried out within the required time frame. I feel they are very fairly and competitively priced without compensating on the best service. My husband had nothing but wonderful things to say about John and how professional he carried out his duties. Despite being provided with a working time of 5-7 days for the completion of the report, after only two days a very detailed and …report was delivered. Truly wonderful service, from the very experienced expertise from all members of the team to the kind and friendly nature of both Gemma and John, it was a perfect representation of how any customer facing service should be provided/ delivered. Naturally I would both use again and highly recommend. Thank you both.

Chloe McCormack
June 2018

Excellent report, very detailed but easy to read. First class service and value for money. Thank you Gemma and John.

Keith Hilton
June 2018

Thank you very much Gemma and John, your help and support has been invaluable throughout best regards S. Parveen, p.s will be using you again in the future.

Saika Parveen
June 2018

I ended up talking with Gemma because my brother got a survey done with Shepherds about 4 years ago (and I believe Marwoods now does Shepherds’ surveys as they no longer do this themselves). Gemma was extremely helpful and professional on the phone, took the time to explain everything very courteously and carefully. The survey was conducted by John Roberts, who did a very thorough and competent job. This included taking MANY photos with his “magic pen” in the picture, pointing to whatever the key thing was in the survey report. John picked up on a lot of things that were invaluable for planning a schedule of repairs and renovations so I could hit the ground running when the purchase was completed. The photos are also helpful when you can consider how little time you get to view the property you intend to spend a lot of money on! John was also very helpful in answering several follow-up questions I had. I highly recommend Marwoods, and Gemma and John Roberts in particular. Absolutely top-notch.

David Rowe
May 2018

I have recently (May 2018) had a survey done by Marwood in respect of a property I want to buy. I too received a detailed well written report accompanied by numerous photographs. All defects mentioned were given a condition rating indicating how quickly they needed to be rectified. The survey was carried out without delay and the report  was received within a couple of days.I would have no hesitation in recommending Marwood Surveyors.

Frances Connolly
May 2018

Gemma at Marwood surveyors was really helpful through the whole process , very friendly and a pleasure to deal with. John who did our survey did a very detailed report which has really helped with the purchase , again like Gemma, friendly and easy to deal with. Would not hesitate to recommend

Mark Vincent
May 2018

My son Paul, initially made the contact with Gemma and couldn’t speak highly enough of her efficiency and pleasant manner. It was John who came to survey the property. He arrived at exactly the time appointed and I was very impressed with him. He was courteous, respectful of my recent widowhood and undertook his survey quietly and efficiently submitting the results to us within two days of his visit. I would have no hesitation in dealing with this company again. They have my thanks.

Lola Foster
April 2018

I really can not rate Gemma and John highly enough. Gemma is extremely efficient, very approachable and a lovely person to deal with. John dealt with my survey very promptly and the report produced was extremely thorough. I had some queries following the report and was able to speak to John directly who clarified matters for me. I would highly recommend Marwood Surveyors to friends, family and colleagues.

Naomi Malpas
April 2018

We are really impressed with the detail of service and quality provided. This is the second time we’ll be using Marwood Surveyors for a homebuyers report as they are extremely thorough and reliable. We would never go anywhere else. Thank you, John and Gemma!

Jess Reinold
April 2018

Fantastic service, Gemma is really great to deal with. John, the surveyor, was so helpful running through his report with us by phone, even though it was his day off.

Susan Elizabeth Holt
April 2018

Excellent communication throughout the process from Gemma. Survey was completed very quickly and detailed report received. Any queries I had or wanted to discuss was dealt with immediately. If you want a smooth process please don’t hesitate to use this company.

Sue Bloxham-Fejzullahu
April 2018

Highly detailed survey, well written report with plenty of information and evidence in the form of photos. Helpful staff kept me well informed. Would recommend using Marwood Surveyors if you want detail and reassurances on a large investment.

Kieran Madden
March 2018

A brilliant service and highly recommended. Gemma’s communication throughout was excellent and she was very accommodating with initial delays at our side while we waited for the mortgage lender’s survey to be completed. The survey report was very comprehensive and showed a great attention to detail. Our seller, who has bought and sold multiple houses, even contacted me to tell me how impressed they were with our surveyor and that they’d also be using them from now on!

Steve Randerson
March 2018

I had a very tight turn around for a valuation survey and Marwood were brilliant. They were able to get my valuation booked in within 7 days and also returned the completed report within 1 day as I was pressed for time. Gemma was also excellent and very helpful.

Nick Jones
March 2018

Spoke to Gemma on the phone, she talked me through the system, I payed online. The HomeBuyers survey was completed and emailed to me without any issues. Well impressed, Thanks everyone.

Dayman Grewcock
March 2018

Marwood Surveyors are well worth a call. Gemma is an excellent point of contact and advised me on what type of report was best for my house. My report was produced in a timely manor and I was able to discuss some finer points, which I did not understand, with the surveyor himself which is why I have given an “excellent” rating to this company.

Guido Le Lorrain
March 2018

From the initial office contact with Gemma through to the post survey chat with John the surveyor I found the whole process friendly and informative.  The report was detailed but at the same time easy to follow.  I would thoroughly recommend Marwood Surveyors and will certainly use them again if the need arises.

John Evans
March 2018

Excellent communication channels – Thanks Gemma. Always approachable and accommodating with our needs and timescales. Would definitely recommend based on my experience.

Barry Vickers
February 2018

A really honest business who take the time to discuss your needs and not just take your bank details. Competitive rates, friendly and helpful. Highly recommended

Ali Hasip
February 2018

Marwood Surveyors organised our Building Survey very quickly with the report being sent to us the morning after the Survey was carried out! We also liked their personal approach and found it very helpful!

Mrs Fenton
February 2018

This is company ( or should I say Gemma) has been excellent and I’ve not even had the work completed yet. From my first point of contact with Gemma she has been friendly, professional, patient and very accommodating. Gemma gave me valuable advice in terms of waiting for my valuation report to come though from the bank before I book the building survey. 7 weeks later (when I eventually received the bank valuation ) Gemma remembered our original conversation and agreed the same discounted price. She has then managed to arrange a building survey at short notice with John (thank you for agreeing to do this John) and nothing has been too much trouble. Gemma is very knowledgeable and experienced, which shines through when you talk to her. It’s has been such a good experience to date. Thank you!!!

Part 2 of my experience and review…….
Due to the need for urgency Gemma and john coordinated completing my survey within a 3 working of my request!!!!! Standards were set high and I was expecting the best, which is what I had plus more. The work was completed on Monday 22.1.18 and I received the very detailed report and photos today 24.1.18 (3 days). It’s clear both john and Gemma know what they are doing and are experts in their profession. This service has been excellent and well worth the money. I can’t thank you guys enough. I really do appreciate it!!!

Natasha Williams
January 2018

I needed an urgent updated version of my survey as it was about to expire, Gemma and John turned this around for me in 26 minutes!! Dream team. So friendly and informative. Thank you.

Claire Lees
January 2018

Excellent service from Gemma. Kept me up to date with what was going on and the report came back much quicker than advertised and within 2 days! Thanks for all your help!

Steph Bowley
January 2018

Gemma and the team have been professional throughout and have worked extremely efficiently to provide us with our reports within a matter of days from instructing them! Thank you to Gemma who is extremely friendly and always happy to help us out! Would highly recommend Marwood Surveyors.

Louise Mepham
January 2018

I rang with a general enquiry about freeholds. Gemma followed up with detailed information and ideas. She’s a really helpful talented person.

Sarah Dolman
January 2018

Gemma was immensely helpful on the phone today and gave fantastic advice. This was very much appreciated. Would highly recommend.

Fiona Warr
January 2018

My experience is much the same at the other reviews. Very efficient and no complaints whatsoever. It was booked in quickly with short notice, Gemma was very pleasant and informative, gives the best impression and that they want to ensure you have all of the information available with the emphasis strongly on customer service.

The survey happened despite some slight worries about the weather that week (yes, the snow) but it all went ahead as planned. All very good considering the time of year, holidays etc. Speaking of which, approx 5 working days after the survey, I did get in touch to enquire if the survey had gone ahead and very swiftly received a phone call from Gemma followed up by the building survey and photographs.

Yes, this was more expensive than the cheapest online quotes. However as the survey on your house purchase is incredibly important I didn’t mind paying a bit more to ensure I got this service in a timely manner. Plus they are local to both me and the house I am buying so an added bonus just in case.

I would absolutely recommend using them to anyone I know and to avoid some of the online ones, who do quote very low prices but then hassle you every day even when you tell them you’ve booked elsewhere. Plus most of them have very very mixed reviews so why waste your time, go with a company with a good reputation and get it right first time.

Thanks again Gemma and John!

Paul Baker
December 2017

The Support was excellent, especially from Gemma, who went out of her way to help. Our survey was planned and we were hit by the major snow storm of Dec 17. John went out of his way to ensure that this was rapidly rearranged so we did not waste any time.

Daniel Locke-Wheaton
December 2017

Very professional service from Gemma and John. All aspects of building survey and personal request looked at in great detail. Highly detailed report quick and efficient service. We will be using Marwoods again and recommending them to friends. Thank you.

مز سولجه
December 2017

I phoned Marwood and straight away got a call back from the lovely Gemma, very thorough, answered all my questions. John did the survey within a couple of days of the phone call and I got the report a couple of days later! Excellent value, very thorough report. Very good price. Quick, efficient and friendly. Would recommend!

Donna Rope
December 2017

Excellent, friendly service! Gemma and John were fabulous and really approachable, we received our survery much fast than expected and we are very pleased with the whole process. Would definitely recommend or return in the future. Updated: We used Marwood again recently and as before, their service was exemplary! I have never worked with a team so willing to help and do what they can for their customers.

Helen Clark
December 2017

Well what can I say a 5 star service from both Gemma & John certainly assets to Marwood. Nothing was to big or any bother for them and they absolutely went out of their way to help and answer questions and put my mind at ease from start to finish! Thank you sooooo much!!!!! I will certainly be recommending Marwood after the service I received from John and Gemma! Keep up the good work and hope you are recognised for what you do to build the name of the company!

Rifat Islam
November 2017

We recently used Marwood Surveyors (recommended to us by our solicitor) as a boundary dispute had arisen with our next door neighbour. Andrew Bullock visited us on site and was very understanding of what was for us a stressful situation. We were impressed from start to finish with the advice that was offered to us by Andrew himself and the boundary Determination report he produced for us. Gemma in the office was amazing and was a great port of call for us when we needed to get hold of Andrew. A thoroughly professional service.

Shelly Colley
November 2017

We needed probate evaluation for property, we received super service, all questions answered quickly and procedures explained. Thank you for making the process easy at what is a difficult time. A huge thanks to Gemma (our contact person) and the team for their professional and efficient service.

Jennifer Staines
November 2017

Gemma and John provided us with a first class service on a building survey report. The report was detailed and we had a lot of photos which a previous survey I had done did not do. The report was with us in less than 2 days after the survey was done when we were expecting it within 5 working days. Gemma has been extremely professional and kept us informed throughout this process. Thank you both!

Annwyn Williams
November 2017

Fantastic service. Customer service second to non. Gemma was incredibly helpful and professional. House survey was carried out by John Roberts. Results were back to us promptly. Highly recommend this company.

Teresa Pass
November 2017

The most thorough and precise report. We had a few issues that needed to be checked to put our minds at rest and these were detailed in the report. Buying a house can be very stressful but Marwoods professionalism has made this easier. Thank you all.

Rob Beattie
October 2017

We needed a valuation of our property as required by one of our lenders. This was so urgent that we were a bit sceptical when we spoke to Marwood Surveyors and we were told the report would take 7 to 10 working days. Alas, the inspection was on Saturday and to our pleasant surprise, report was ready, today, Monday. Thanks guys, you are a life saver.

Moses Akinmuyiwa
October 2017

Mr Roberts has provided a homebuyer report which is thorough and I am sure will prove reliable.

Roger Watson
October 2017

Fast efficient service simple to arrange and pleasant informative staff

Les Lloyd
October 2017

I can’t thank Gemma enough for all her help. Going above and beyond the call of duty for us every time. So friendly and professional at the same time. Thank you also John for helping us so much too. It really is hard to express how much this means to us. Definitely recommending your services to everyone in the midlands!!

Lorraine Khan
October 2017

As a first time buyer the whole experience of buying a house is so scary. Marwood Surveyors carried out a home buyer report for me. Their service was fab, from getting the initial quote to organising a date, talking me through it all and finally receiving the report and photos. Gemma was very helpful and friendly. I would definitely use them again in the future and highly recommend their service! Thank you both (Gemma & John) very much.

Jodie Pichur
October 2017

First class service, all the staff really helpful and kept me informed at every stage.

Julie Cannock
October 2017

Helpful and professional service, would recommend to anyone required a home buyers survey.

Kate Price
October 2017

Excellent, efficient and thorough service. Would definitely recommend to anyone looking to have a RICS homebuyers report – it was extremely detailed and came through quicker than we expected. It may seem costly but we believe it was well worth the money and feel much more confident in continuing the purchasing process now. The surveyor had numerous years’ experience and this showed in the level of detail put into the report.

Stephie Wood
September 2017

Thanks John Roberts for your prompt and detailed house survey which will help to complete my purchase. I will certainly refer you and Gemma Follis in your Office – thanks again for your phone calls keeping me informed

Peter Tarrant-Willis
September 2017

We recently needed a boundary survey done at our home and found Marwood Surveyors details on the RICS website. We initially spoke to Gemma who was very helpful, once a date for our survey had been arranged with Andrew all of the relevant paper work was dealt with promptly and hassle free.

Andrew came to carry out our boundary survey and was very professional and knowledgeable with the information he provided us. Andrew was able to answer all of the questions we had and was able to advise us on a possible course of action for us going forward.

Overall our whole experience with Marwood Surveyors has been very professional, efficient and hassle free.

We would definitely recommend Marwood to our friends and family for any surveying work in the further.

Rachel Bignell
September 2017

Had the pleasure of dealing with Gemma, who was extremely helpful and informative when I was choosing a firm of surveyors to carry out surveys on 2 properties we were purchasing. It’s was Gemma’s knowledge and friendly manner, as well the competitive price which led me to instructing Marwood surveyors. We received the reports, along with the many photographs quickly, and I was very pleased with the service I received. I would definitely recommend the firm and I will use them for future purchases.

Anita Solanki
September 2017

I highly recommend both Gemma and John; Gemma is informative, friendly, efficient and helpful. John has completed a Building Survey with concise, clear and detailed information. Thank you both.

Suzanne Bailye
September 2017

Really good surveyors! Very happy we used them to help us buy (and get repairs paid for by the vendor) our new house! Recommended A+

Benjamin Graham
September 2017

Excellent service, would highly recommend. Both Gemma and John were extremely helpful. Highly professional and willing to go the extra mile.

Patrick Knowles
August 2017

High praise for Gemma and her excellent customer service. Being a conveyancing paralegal myself I come across surveys on a weekly basis but being a first time buyer I must say the depth of the home buyers report was exceptional! Unfortunately the property was in a bad state of repair and may be using your services again shortly. Wouldn’t hesitate to use you guys again. Thanks

Charlotte Gregory
August 2017

Highly recommended. Friendly and extremely helpful. I would 100% use Marwood in the future. We were in a rush and Marwood were able to survey the property within our time frame and were happy to let me know ASAP of any major issues (thankfully there were none!)

Jennifer Carter
August 2017

Gemma is very friendly and ran through the various different survey options that the company offer. We chose the full building survey. The survey was carried out by John and was very detailed with many photos included. After receiving the survey we spoke with John to clarify a few points which he was very happy to do. We can highly recommend Marwood Surveyors.

Mark and Joy Stevenson
August 2017

Gemma is very efficient and John clearly addressed the questions I had

Jo James
August 2017

Gemma was very professional and helpful in guiding us when there was hiccup from the seller early on in the process. The survey report from John was very clear and I would definitely use Marwood again. Thank you Marwood!

Vinh Diep
July 2017

As first time buyers, Marwood were incredibly helpful! Gemma was friendly and supportive and walked us through the process which was very straight forward on our part. The survey results came back just two days after completion and was incredibly detailed with many pictures to accompany the findings. I would definitely use Marwoods again and recommend them to anyone.

Jessica Rowney
July 2017

Very pleased with the overall & professional service of the company , and would highly recommend them, and definitely use again.

Shirley Valentine
July 2017

Friendly staff and easy to understand report.

Helen Vikki Angel Davis
July 2017

Very good service. Gemma had long conversations with me about the process. John did a great report – although I have not got any other to compare against. John also answered my follow up questions after the report. On the whole it was a worthwhile service. I recommend them, especially if you are buying an older house. Good stuff – thanks.

Neil Whitley
July 2017

Gemma has been so helpful, even though we didn’t end up needing a survey, I couldn’t have wished for better customer service. She went out of her way to help and gave good advice along the way. I would definitely recommend this company.

Kate Davarzadeh
July 2017

Gemma was very friendly and kept me up to date as to what was happening. John Roberts who came out to value my house was also really nice and friendly, thanks both for all you help.

Tracie Betts-Wilks
July 2017

Gemma was excellent – friendly service and did what they said they would!

Russell Danks
July 2017

We would also like to say thank you for all of the hard work and visits you made to us to get this prepared. You have been very thorough throughout the job. Your advice and support along the way is also very much appreciated. We will be sure to recommend you to anyone that needs a Boundary Surveyor

Laura Shakespeare & Ian Jackson
July 2017

Fantastic service throughout, my place to go for a property survey.

Andrzej Stańczak
June 2017

Marwood have been excellent in my opinion, the time to get the surveyor out to the property and then the turn around time to get such a detailed and comprehensive report out to us was brilliant and just what we needed. Highly recommend!

Robin Smith
June 2017

They carried out 2 RICS Valuations for me, handling all the issues with tenants. Providing great communication all the time. well worth the fee, which was very reasonable.

Richard Troman
June 2017

Great service from all the staff. I had a homebuyers report done by John, who provided a great service with no fuss. Gemma kept me up to date with the progress throughout. Thank you.

Les Longworth
May 2017

As a first time buyer the whole experience of buying a house is so daunting but carrying out my full building survey with Marwood Surveyors has got to have been the easiest things to do so far. From getting the initial quote (with a fantastic deal), to organising a date, talking me through what’s involved and finally receiving the report I can’t stress how helpful and friendly Gemma has been. I would definitely use them again in the future and highly recommend their service! Thank you.

Grace Houlders
May 2017

Gemma very helpful in getting the survey done sooner rather than later and was always very pleasant. The report itself was far better and more detailed than one my daughter had done by another firm of surveyors 12 months before. I had mentioned some work that we intend to do on the property and was very pleased when comments were made which were relevant to our plans.

Bob Harley
May 2017

Marwood Surveyors, in particular Gemma, have been extremely professional, thoughtful & helpful during the process of attempting to arrange a Home Buyer report. The whole process from initial contact, getting a quote and arranging the survey has been very easy due to the efficient communication we have had. If circumstances weren’t as they were, I would have happily instructed Marwood Surveyors and will definitely recommend them to anyone and they will be my first port of call in the future!

Jonathon Loxley
May 2017

Excellent, friendly service! Gemma and John were fabulous and really approachable, we received our survery much fast than expected and we are very pleased with the whole process. Would definitely recommend or return in the future.

Helen Clark
April 2017

Top quality, personalised, good natured service. I would recommend Gemma and John to anyone. Hope we don’t need to use you again though, in the nicest possible way! Best wishes

Laura Williams
April 2017

I contacted Gemma as I needed a quick survey done for a probate application. The service I received from both Gemma and John (the surveyor) was very professional and efficient. I would highly recommend Marwoods to anyone else that requires the use of this service.

Helen Wilcox
April 2017

Highly recommend Marwood Surveyors. Received my survey in record time and they did everything in their power to get the report back to me early as we are close to exchanging contracts. Work was fast tracked and actually arrived a further day earlier. Fantastic customer service too, Gemma was great to deal with and kept us informed of everything needed. Report was very detailed and very useful, and with 70+ photos taken I can tell the survey was very thorough. Can’t recommend them enough.

Andrew Young
April 2017

Excellent service, we rang and spoke to Gemma on the Thursday, the survey was booked for the Monday, and because I explained that we needed to move quickly they fast tracked the survey and it was emailed to me less than 2 days later. The survey was detailed but easy to understand. We had a question for the surveyor and emailed him, and he responded later that day with friendly helpful information. I wish that everyone involved in the house buying process was this helpful!

Julia Varnham
April 2017

An Excellent timely survey. Very thorough and clear. I accept and agree with all what was said in the survey. Thank you Gemma for arranging and keeping me informed of all developments.

Karen Jones
April 2017

Gemma was extremely helpful in arranging the valuation and returning the paperwork promptly. John was extremely friendly and professional. Thank you for all your help.

Paul Bradley
April 2017

I called Gemma and explained to her what I was after. she was very helpful and went through it all with me, clearing up all the bits that I didn’t understand and sorted a date for me quickly. John was also great and a top guy, sorting my valuation very quickly. I would 100% recommend to anyone. Thank you to you both.

Jon Tongue
March 2017

Excellent service, we rang and spoke to Gemma on the Thursday, the survey was booked for the Monday, and because I explained that we needed to move quickly they fast tracked the survey and it was emailed to me less than 2 days later. The survey was detailed but easy to understand. We had a question for the surveyor and emailed him, and he responded later that day with friendly helpful information. I wish that everyone involved in the house buying process was this helpful!

Julia Varnham
March 2017

A First Class Service. A big thank you to Gemma and John of Marwood surveyors for your help and advice. The survey you carried out on our behalf was clear and concise and helped with our understanding of the work required and the forward planning for the property we are buying. We would not hesitate to recommend Marwoods to friends and family.

Lin Tristram
March 2017

Highly recommend. Excellent, approachable, professional service. Detailed report. Very happy. Thank you.

Rochelle Paul
February 2017

Gemma and John are fantastic, I cannot recommend their services enough. Timescales were great, from payment to John undertaking a valuation and providing report was 3 days, absolutely superb. Forever in their debt for their efficiency and support.

Hannah Clarke
January 2017

I am very happy I chose Marwood Surveyors. Highly professional service. Gemma, thank you for friendly approach. Had the survey completed by John within less than 48hrs! I would definitely recommend this company. Thank you very much.

Iweta Lukawska
January 2017

Impressive & professional service, both fantastic & friendly! Thank you John and Gemma, I have already recommended Marwood Surveyors to neighbours!

Bryony Morrison
December 2016

John and Gemma were great, outstanding service from start to finish. Really friendly people and the valuation was great. Highly recommended and would definitely use again! Thank you so much.

Cassie Price
December 2016

Fantastic service, John and Gemma are great. Went into good detail on the report, well worth the money. The aftercare is also faultless, John was on the end of the phone right up to completion. Would recommend to everybody.

Jemma Connor-iommi
October 2016

I would have absolutely no hesitation in recommending Marwood Surveyors. John Roberts who carried out the survey on our property provided and incredibly detailed information package with photographic evidence to back up his findings. I also wanted to discuss some of my concerns and he took time out while at home to answer my concerns extremely top class customer service. Gemma Follis was our contact at the office and she handled our project from start to finish in a very professional manner. Her customer care again fantastic from quotation for carrying out the survey, her detailed explanation of what we would be getting for our money was executed to the letter by John. Gemma also followed up the booking of the survey with our estate agent and the whole event was smooth and completed in a timely manner for an affordable price. Great job by an excellent team.

Steve Cooper
August 2016

As a solicitor specialising in private client work, I engage the services of Sophie Bullock to carry out valuations of residential properties for inheritance tax purposes. She is professional, efficient and provides detailed reports which are appropriate for submission to HMRC.
Would recommend to other professionals.

Adrian Schuck
August 2016

Thank you very much Marwood Surveyors for a very professional service in the valuation of my property in Erdington. A special thanks for Gemma Follis for her friendly service and John Roberts the surveyors, who was such a pleasant person. Will recommend their services in the future. Many thanks again.

Adal Usman
July 2016

We needed a RICS survey as soon as possible as it had been overlooked when we were selling our property. With only a few weeks left before completing John from Marwood came out to our property and had the survey completed within 24 hours! Gemma was very efficient in seeing that it got to all the right people in time. Very professional company and very affordable. Keep up the good work!

Philip Strawford
May 2016

Just to say a massive thank you all at this office. Especially gemma follis and John Roberts for there and advice. Thank you so much xx

Nicki Crombie
May 2016

Thank you to Gemma in the office and John the surveyor in handling the buildings survey for us. The process was smooth but any questions asked were answered professionally and knowledgeably. The advice given for a 2nd survey needed by Gemma was invaluable, thanks again. Fully recommend Marwood Surveyors for the care and support needed for many people in our position in buying a house not knowing much about surveys.

Tak Fai Wan
February 2016

Our building survey was completed by Marwood surveyors, specifically John Roberts in December 2015. We were very impressed with both the customer service provided by Gemma in the office, and the comprehensive report provided by John. John spent time on the phone, after hours explaining the report to me – very kind of him as I was unable to speak during work time, and we needed to move forward urgently with the property. The report was very detailed and yet completely readable to me, who has no experience of building surveys. Our property hadn’t been lived in for some time and had considerable condensation. John gave us detailed instructions of how the property should be gently heated and ventilated to dry it out so that it could be accurately assessed for the presence of rising damp. We passed his recommendations on to the vendor. Due to the imminent arrival of our baby we were in a rush to complete and move in as soon as possible – John actually revisited the property during his annual leave to reassess the condition and provided an immediate report, and also spoke with me on the phone. It was such a help to us; it enabled us to complete on the property in the shortest time possible and took a lot of our stress away! We are immensely grateful! I would not hesitate to recommend Marwood surveyors to anyone.

Natalie Nokes
January 2016

Fantastic service, faster than expected and for a reasonable fee.

Ross Evans
January 2016