I had a really good experience with Marwoods from booking to support after the survey.
I had a level 3 survey which Tanya completed. This was completed to the agreed timeframes with the report being sent as agreed.
The report itself was very detailed and highlighted some significant issues with a 3rd story room that couldn’t be classed as habitable for various reasons.
The part of the process which was exceptional was the after support. Tanya phoned me and ran through the concerns she identified prior to issuing the report. This led to a lot of work via my solicitor and with the vendors until we could find a workable solution.
Tanya was even able to support again with follow up emails with my solicitor on remedial actions needed and rough costs so we could update my mortgage company.
Excellent service from start to finish. Thank you!!!
I recently got a level 2 homebuyer report including valuation from Marwood. It was easy to get the job scheduled in, it happened on the date arranged. I got the report back a few days later without having to chase. I was impressed with the level of detail on the report and would recommend Marwood to others.
Marwoods produced an extremely detailed level 3 survey report which contained a huge amount of pictures. A lot of other companies just give you loads of text with no pictures to clarify what they are referring to.
The survey was very in-depth, checking items I would not have even thought of. Communication with the team before the survey was fantastic. I was provided with the surveyors mobile number for a follow up discussion if needed, however the survey was very detailed and clear so I didn’t feel I needed any further clarification.
Please remember that you get what you pay for, and I will definitely be recommending them to all family and friends.
“I have received excellent service from Marwood’s. Evan was brilliant at his job. Efficient, and spoke in a way that I understood from start to finish. Very easy, but effective service. Our report took a little longer than normal, but Evan explained the reasons why, which kept me informed as to how long it would take. Thanks Marwood’s, I would highly recommend your Business. Especially Evan. Thank you all.”
“Just wanted to say a big thank you to you for providing our report so promptly and for all your help with my enquiries. Your responses have been very easy to understand, and we really appreciate the things you have highlighted to help us make an informed decision. Thanks once again to you and the team. We wouldn’t hesitate to use you again in future.”
“We just completed a house purchase with peace of mind afforded us by the homebuyers survey report that Marwood Surveyors executed for us. Everyone we interacted with at Marwood Surveyors was friendly, professional, and always so helpful. The report was incredibly thorough, easy to understand, and the turnaround time was great! We now have a detailed report illustrating some of the areas that we need to specifically pay attention to as well as confirmation of the areas we were hoping we wouldn’t need to worry about. We couldn’t have been more pleased and would certainly strongly recommend Marwood Surveyors.”
“Marwood Surveyors recently completed a Home Buyers Survey for me and I was extremely pleased with it. They booked the appointment directly with the estate agent within one week. This was completed quickly and to an exceptional standard. I was really happy with the level of detail provided within the survey, but also how they provided the opportunity to make an appointment to discuss the survey in more detail if this was required. Overall they provided exceptional customer service and a high quality report. I would recommend the company and will be using them for my future property purchases.”
“Marwood surveyors have provided me with a highly professional and dependable service throughout my dealings with them. They communicated excellently before, during and after the survey process, keeping me in touch along the way. They successfully hit the timeframe required and delivered the survey document to me in good time and good order. Special mention to Hannah and Sarah, both were excellent to deal with and worked hard to help me out. I will definitely use Marwood again.”
“Leaving reviews is not something that I do regularly but Marwood Surveyors (Hannah Gilchrist & Sarah) have gone above and beyond what could and should be expected of them. I would recommend them to anyone seeking their services and will be happy to use in future. Thank you for everything that you have done for us. We really can not thank you enough.”
“Its such a pleasure to deal with a business who has clients interests to the forefront of outcomes during what can be quite a challenging transaction! Compliments extended to you both, I could gladly recommend your firm for such services, which in recent times sadly isn’t the norm.”
“Would like to say a huge thank you to the team at Marwood Surveyors, especially to Hannah for her great customer care. Really helpful, quick to respond and made the process very easy! Sarah produced a great report which covered everything, was easy to understand and was completed very quickly after the survey was carried out. Would 100% recommend Marwood, fantastic service all round.”
“Great company, extremely helpful and great customer service from Hannah.
Quick response and fitted me in at the last minute, due to a last minute
cancellation. Buying my first home, the way Marwood surveyor report
explains everything in great detail and I found it extremely helpful and the number system
they use is great. Very professional and I liked they offered a follow up call with
the surveyor, for all the bits I wasn’t sure about. Thank you for a great job and I
would strongly recommend that you use this company.”
“A very professional and thorough Home Buyers Survey supported by many photographs and follow up calls that helped us to come to a resolution with the seller of the property we are purchasing. Can thoroughly recommend it is something we are so grateful we did as it saved us plenty in the long term.”
“Excellent customer care and service from all at Marwood Surveyors, especially from Hannah and Sarah. Marwood Surveyors produced a fantastic and detailed home buyers report which has aided me in the purchase of my first property. Thanks to all involved would definitely recommend.”
