I had a really good experience with Marwoods from booking to support after the survey.
I had a level 3 survey which Tanya completed. This was completed to the agreed timeframes with the report being sent as agreed.
The report itself was very detailed and highlighted some significant issues with a 3rd story room that couldn’t be classed as habitable for various reasons.
The part of the process which was exceptional was the after support. Tanya phoned me and ran through the concerns she identified prior to issuing the report. This led to a lot of work via my solicitor and with the vendors until we could find a workable solution.
Tanya was even able to support again with follow up emails with my solicitor on remedial actions needed and rough costs so we could update my mortgage company.
Excellent service from start to finish. Thank you!!!